"I'm not trying to be philanthropic," he explains. "I'm solving a problem."Deputy Donaldson's unique problem solving approach has led to getting 52 homeless people off the streets of his community. The one thing it does require is some "outside of the box" thinking and a Department that is willing to be creative to solve these problems.
For 15 years as a patrol deputy, he dealt with homeless calls: disturbances, trespassing, public consumption of alcohol. Every arrest required paperwork and a trip to the jail.
But within days, the offender would often be back on the street, doing the same thing — a classic "revolving door," Donaldson says.
"I don't have a particular affection for homeless people," he says. "I have a particular grievance toward wasting my time."
Now, he knows most of the homeless people in the Town 'N Country area by name. He visits them regularly and asks them what they need to get off the street.
He mediates quarrels, pushes them to apply for jobs and fills out Social Security applications for the disabled.
What problems does your agency face that could use a creative, problem solving approach?